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It’s bigger than banking.

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Community First

Nurturing a joyous, collaborative work culture comes naturally when your mission is supporting those who make a community thrive. From Volunteer PTO days and group service opportunities to a workplace chaplain and regular employee appreciation events, a festive spirit permeates all the ways we work, play and serve.

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Named one of South Carolina’s
Best Places to Work

South Carolina Chamber of Commerce

Man smiling while holding a Harvest Hope food bank box.
Three First Community Bank employees smiling while wearing Hawaiian leis at a party.
Bank president, Mike Crapps, smiling and posing with several FCB employees.
First Community Bank employees celebrating the banks 25th anniversary.
First Community Bank employees collecting school supply donations.
Commercial banker,  James Heffner, talking to a student at Heritage Academy in Augusta.
Man smiling while holding a Harvest Hope food bank box.
Three First Community Bank employees smiling while wearing Hawaiian leis at a party.
Bank president, Mike Crapps, smiling and posing with several FCB employees.
First Community Bank employees celebrating the banks 25th anniversary.
First Community Bank employees collecting school supply donations.
Commercial banker,  James Heffner, talking to a student at Heritage Academy in Augusta.
Est. 1995 Lexington, SC

Stable from the Start

The steady start-up that began with a pair of offices in Forest Acres and Lexington has become a thriving organization with more than 250 employees and 21 banking offices across the Midlands, Upstate and Aiken areas of South Carolina and the Augusta region of Georgia. Much like the success of our clients, it only underscores our belief in a measured approach and steadfast commitments to long-term growth.

Groomed for Growth

Opportunities for advancement abound. The First Community Bank Leadership Institute offers a formal path for aspiring employees via an 18-month program of academic and experiential learning. This, along with an emphasis on day-to-day mentorship and promotion potential across multiple business lines and geographic markets, makes for a particularly high-achieving workforce.

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We Believe

That everyone matters. That, when it comes to growth, a strong work ethic is as valuable as a shrewd financial eye. That honesty and integrity are the cornerstones of smart business. That excellence is a standard to be achieved, not a goal to be aspired toward. And that a spirit of service is essential to all we do.

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Competitive Compensation

We offer attractive salary, insurance and retirement benefits packages.

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A Better Balance

First Community employees enjoy a generous paid time-off plan and a cultural emphasis on holistic wellness.

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Connected Culture

First Community offices are, above all else, fun and friendly working environments.


Teller Supervisor

Location: Columbia, SC

Responsible for coordinating teller staff activities in the Banking Office.  Also, responsible for completing all Teller Supervisor tasks and providing leadership for the teller staff.

Essential Duties and Responsibilities (Other duties may be assigned.)

  • Oversee daily transactions of teller staff so as to provide superior customer service with minimal service problems.  Includes ensuring accurate and timely processing of basic transactions and services.
  • Order daily supply of cash and count incoming cash.
  • Maintain vault cash supply and assist tellers in maintaining their teller window supplies.
  • Oversee vault security and teller alarm equipment.
  • Authorize teller transactions including payment of checks within assigned limit.
  • Identify risks and/or problems with new account deposits, regulatory compliance, overdraft authority, and Bank Secrecy Act.
  • Carry out specific supervisory responsibilities including assisting manager in:
    • recruiting, interviewing and selecting staff following the Bank’s stated hiring process
    • scheduling work hours of teller staff and arranging for coverage
    • partnering with the Training Department to schedule continuing education for staff
    • routine coaching and counseling including providing feedback to Retail Banker
  • Assist tellers with complex transactions and customer issues to ensure timely and professional resolution.
  • Assist with risk management practices to include management of teller differences, losses and teller errors.
  • Handle proportionate volume of work based on banking office demands.
  • Conduct banking office audits.
  • Build customer loyalty through courtesy and friendliness including referring customers to other Bank staff as needed.
  • Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
  • Support team sales process by identifying and acting upon customer needs or by making the appropriate referral.  Leads and participates in team sales efforts such as team sales goals.

Qualifications

  • High school diploma or equivalent and a minimum of 5 years related job experience, or equivalent combination of education and experience.
  • Effective oral and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Demonstrate willingness and desire to interact in a team environment.
  • Ability to compute basic to moderately complex math calculations.
  • Basic problem-solving and analytical skills.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in using personal computers and office products (e.g., Word, Excel).
  • Demonstrated supervisory and management skills.
  • Demonstrated coaching skills.
  • Bi-lingual in Spanish (a plus)

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