We’re upgrading our system for a better banking experience. Take action for a smooth account transition.

What You Need to Do Before June 2

Business Accounts

  1. Call us to verify your phone number.
    Contact us at 803-358-6945 or toll free at 800-829-6372.
  2. Read your guide.

    PDFGuide for Business Customers (515 kB PDF)

  3. Attend an upgrade webinar.

Personal Banking

  1. Call us to verify your phone number.
    Contact us at 803-951-2265 or toll free at 800-829-6372.
  2. Read your guide.

    PDFPersonal Banking Guide (526 kB PDF)

When is this happening?

The weekend of June 2 – 4. Please refer to your guide and take any necessary actions regarding your accounts by June 2 to ensure a smooth upgrade.

Mobile and Online Banking Unavailable June 2 - 4

Please plan for your online and mobile banking services to be down between June 2 and 4. You will still be able to use your debit and credit cards during this time.

System Upgrade Support

We will be offering extended support hours on June 3 and 4, from 9:00 a.m. to 9:00 p.m.
During that time, you can call 803-951-2265 or 800-829-6372.

What the Upgrade Means for You

You asked for enhancements to our banking services, and we listened. The new technology will offer features like:

  • Enhanced mobile banking.
  • An upgraded online platform.
  • Extended cutoff times for same-day processing.
  • More control and flexibility, with an improved user experience.

Business Webinar Sessions

Join one of our sessions to learn more about getting ready for your new online business banking experience.
Go to the training page during any session. No need to register.
Session password: fis
Call in: 1-866-389-6435 and enter access code 2245928

Thursday, May 18

9:00 a.m. ET
Join Session

Tuesday, May 23

3:00 p.m. ET
Join Session

Wednesday, May 31

9:00 a.m. ET
Join Session