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About the Position

Tellers - Midlands

Location: Northeast Columbia & Prosperity

This position will provide teller coverage at various banking offices and is responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank.  Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities

  • Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks, taking large commercial deposits, cash advances, etc.
  • Balance daily work in accordance with established Bank policies and procedures.
  • Handle proportionate volume of work based on banking office demands to include WebCapture.
  • Resolve customer  issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
  • Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.

Qualifications

  • High school diploma or equivalent required.
  • Cash handling experience preferred.
  • Cash handling experience preferred.
  • Demonstrate willingness and desire to interact in a team environment.
  • Ability to prioritize and multi-task.
  • Adaptability to change, including cross-training for Customer Service Representative and Teller Supervisor functions.
  • Ability to compute basic to moderately complex math calculations.
  • Basic problem-solving and analytical skills.
  • Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficiency in using personal computers and office products (e.g., Word, Excel).
  • Bi-lingual in Spanish (a plus)